Returns & Exchanges
At Pajamagram, we want you to be perfectly comfortable, which is why we offer a 60-day window for returns and exchanges on all unworn, unwashed sleepwear. If your pajamas aren't the perfect fit, we are committed to making it right with a seamless return process.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
- 2.Print Your Label
Select whether you would like an exchange or a refund, then download and print the prepaid UPS return shipping label provided by the portal.
- 3.Pack Your Pajamas
Place the items in their original packaging if possible, include the packing slip, and securely attach the prepaid shipping label to the outside of the box.
- 4.Ship and Track
Drop off your package at any authorized UPS location; once we receive and inspect the items, your refund or exchange will be processed within 7-10 business days.